Dokofon sets up the AI phone assistant for your business and looks after it on an ongoing basis. The assistant answers calls, handles routine questions with approved information and passes everything else on to your staff.
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Free, 30 minutes.
For leisure parks, water parks, thermal baths and any business that gets a lot of calls.
We build a knowledge base from your website and your information, for example opening hours, prices, services and directions. You review the content and approve it. Only then does the assistant go live.
It speaks with a natural voice and can take several calls at once, without a queue. It answers routine questions straight away with the approved information, in the evenings and at weekends too.
The assistant forwards group bookings, complaints and special cases to your staff. The same applies to questions it cannot answer. It never makes up an answer.
“What are your opening hours?” “How much is admission?” “How do I get to you?”
Calls like these come in every day. They often come when your team is busy with guests, or in the evenings and at weekends when the office is closed.
An AI phone assistant answers these calls. You miss fewer calls, and your team has more time for the matters your staff need to handle in person.
Answer questions about opening hours, prices, services and directions straight away.
Take calls in the evenings and at weekends too.
Record requests and pass them to the right person in a structured way.
Forward matters that need a personal conversation to the staff responsible.
We decide together which functions make sense for each project. Integrations depend on your systems.
The assistant only says what you have approved. If it cannot answer a question, it tells the caller and transfers the call to your staff.
Dokofon works with businesses where many callers ask the same questions.
In short: anyone with lots of recurring calls.
We don't simply switch on a phone assistant. It is built in a project with five steps.
Free, 30 minutes. We talk about your call volume, typical requests and your current processes.
We create the knowledge base, define the conversation flow and the forwarding rules, and connect your systems if needed. You approve everything.
Conversations are tested systematically and improved.
Controlled use with real calls and agreed success criteria.
We look after the assistant on an ongoing basis, maintain the content and check the quality.
An AI phone assistant is a voice system that answers incoming calls and talks to the caller. Dokofon's assistant answers recurring questions with information you have approved beforehand. It passes anything that needs a member of staff on to your team.
An answering machine records a message, and the caller waits for a call back. The phone assistant has a conversation. It answers the question right away or passes the request on to the right person.
It says so. It never makes up an answer and passes the request on to your staff.
From a knowledge base that we build from your website and your information. You review the content and approve it. Nothing goes live before that.
No. It takes the repetitive calls off your team's hands. Group bookings, complaints and special cases still go to your staff.
For businesses where many callers ask the same questions, for example about opening hours, prices and directions. This includes leisure parks and water parks, thermal baths and swimming pools, day-trip destinations, service providers that take appointments and businesses with a reception desk or switchboard. The assistant answers these questions in the evenings and at weekends too. It forwards group bookings and special cases.
The price is set individually. It depends on how many calls you get, which requests the assistant should handle and whether it is connected to your systems. We clarify this in the free intro call.
In the intro call we talk about your call volume, typical requests and your current processes. It is free and takes 30 minutes.
Or send us an email.